Business Administration Management Diploma

Credential: Diploma

Diplomas focus on a distinct
discipline and are intended
to give students a practical
education to develop greater

The diploma program in Business Administration Management provides you with the knowledge and skills necessary to manage and lead successful businesses in a constantly evolving global economy. This curriculum covers a range of topics related to business management, including leadership, communication, financial management, human resources, marketing, and strategic planning.

Learn how to analyze business environments and apply critical thinking and problem-solving skills to address organizational challenges. Develop expertise in organizational behaviour, decision-making, and effective communication with team members, customers, and stakeholders.

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About This Program

This course is designed to smoothly transition students into post-secondary education and maximize their career path preparation for the workforce. Learn about various learning styles, effective goal-setting strategies, note-taking techniques, and testing methods to excel in your academic and professional endeavours. This program is designed to equip you with essential skills to enhance your learning experience and succeed in your chosen career path.

What you will learn:

  • Identify traits of a successful master’s student.
  • Develop a growth mindset and goal-setting techniques.
  • Explain the advantages of notetaking during reading.
  • Outline effective test preparation strategies.

Microsoft’s signature email platform, Outlook is the most common email platform and can be found in offices around the world. This program teaches some of the most common and most used functions of Outlook, ones used daily in an office environment. Students learn to use the program’s file management system, and how to edit text, format and print files received as part of incoming mail.

What will you learn:

  • Setting up new email accounts.
  • Assigning categories to tag, label and group messages.
  • Use tracking options for messages.
  • Set up automatic replies.

Having a working knowledge of the most widely used word-processing platform in the world is essential for a business setting. Whether you’re using Windows or Macintosh computers, this course teaches you how to format and manipulate Word documents through practical, hands-on training. You’ll gain the skills you need to navigate this program with ease and confidence.

What will you learn:

  • Inserting page numbers, reusable building blocks and hyperlinks.
  • How to use researcher and clipboard.
  • Using field documents.
  • Recording, saving, editing and running macro automated tasks.

Learn by doing while employing skill-based simulations to learn the intricacies of creating a functional spreadsheet using Microsoft Excel. Hands-on situations build a working understanding of the platform’s complexity while teaching its core features. Input and format data then create the formulas to shape that data into usable information. Using your data, you can then create a variety of different charts and graphs to best illustrate your findings. Like Word and Outlook, knowing how to use Excel is vital to securing a position in an office environment.

What will you learn:

  • Calculate totals using the quick analysis tool.
  • Build, edit and run queries.
  • Filter and sort data using auto fillers and slicers.
  • Adding, changing and forecasting values using Trendlines.

This course is designed to equip students with the necessary skills to effectively utilize PowerPoint in the workplace environment. Students learn the skills and knowledge necessary to create and deliver professional, high-quality presentations that effectively communicate their ideas and messages to their intended audience. These skills are essential for success in a wide range of careers and industries, making this course a valuable investment in any student’s professional development.

What will you learn:

  • Adding slides to presentations.
  • Applying and modifying animations.
  • Working with the slide master.
  • Optimizing media files.
  • Encrypting a presentation with a password.

In this course, students will delve into the latest business methods that are indispensable for accomplishing goal-oriented outcomes in a workplace setting. This course covers many vital topics such as efficient project management, fostering robust business networks, implementing marketplace business practices, and coordinating daily workplace procedures.

Throughout the program, students will acquire a comprehensive understanding of successful project management strategies and develop the essential skills required for building and nurturing professional relationships through networking. Furthermore, they will explore diverse business practices that are prevalent in the marketplace and learn how to integrate them to enhance their daily workplace procedures.

Upon completion of the course, students will gain valuable insights into modern business functions and practical skills that they can apply in their careers. They will be equipped to deliver positive results and achieve success in today’s fiercely competitive business environment.

What will you learn:

Define the basic business concepts such as business, product and profit.

Assess and understand the economic, legal, political, social, cultural and technological barriers associated with international business.

The advantages and disadvantages of a sole proprietorship.

Evaluate the demographic, technological and economic obstacles that small businesses face today and in the future.

This course provides students with a solid foundation in fundamental English language skills that are essential for achieving significant success in today’s dynamic business world. Throughout, students have the opportunity to explore and gain a deeper understanding of various syntax, grammar, and spelling mistakes that can prove to be crucial in setting them apart from other job candidates.

In addition, there is a focus on hands-on training, enabling students to develop practical editing skills for business documents. Students have the chance to hone their proficiency by using standardized proofreading marks that are widely accepted in the industry. The ultimate goal is to equip students with the necessary skills and knowledge to secure a fulfilling career in their respective fields.

What You Will Learn:

  • Demonstrate proficiency in proofreading techniques to refine documents.
  • Acquire an understanding of the principles of on-screen proofreading and apply them effectively.
  • Implement standard abbreviation rules appropriately to enhance clarity and readability in writing.
  • Identify and correct errors in pronoun-antecedent agreement to improve the coherence of written communication.

This course equips students with the necessary skills to deliver persuasive and professional oral presentations using appropriate speaking techniques. Throughout the program, students learn valuable strategies for planning, executing, and following up on presentations. Additionally, students learn to develop visually appealing aids to enhance the effectiveness of their presentations.

What You Will Learn:

  • Distinguish between various forms of communication.
  • Identify obstacles that hinder effective communication.
  • Acknowledge the significance of body language as a valuable tool for engaging an audience.
  • Identify and implement proven strategies and techniques for delivering a compelling presentation.

This course provides students with an in-depth analysis of the critical role that human resource management plays in the Canadian business landscape. The curriculum covers a range of theoretical frameworks and practical applications, enabling students to gain a comprehensive understanding of proper human resource management. Throughout the program, you will have the opportunity to engage with the material in an interactive and stimulating manner. Designed to encourage critical thinking and reflection, the purpose is to adequately equip you with the knowledge and skills required to excel when it comes to human resource issues. By the end of the course, students will have developed a deep appreciation of the importance of human resource management in enhancing organizational effectiveness and efficiency.

What You Will Learn:

  • Provide an overview of the core competencies, career paths, professional accreditation, and ethical considerations in human resource management.
  • Recognize the various requirements and implications associated with workplace health and safety.
  • Highlight the significance of effective recruitment and describe proven approaches for attracting and retaining top talent.
  • Identify and evaluate the essential components and legal requirements of the selection process for human resource management.

This course equips students with practical knowledge and comprehensive coverage of personal financial planning theories. Get an understanding of topics related to personal financial planning, including money management, tax planning, consumer credit, housing and other consumer decisions, legal protection, and insurance. Upon completion, you will have the necessary skills and expertise to apply these theories in real-world scenarios. Explore and engage with these topics in a practical and meaningful way through a combination of interactive learning experiences, case studies, and hands-on exercises. Grasp the nuances of personal financial planning and apply them effectively in your personal and professional lives.

What You Will Learn:

  • Conduct an in-depth analysis of the process involved in making informed and effective personal financial decisions.
  • Identify and evaluate the relationships that exist between various financial documents and money management activities.
  • Compare and contrast the costs and benefits associated with different savings plans, enabling individuals to make informed choices based on their unique financial circumstances.
  • Evaluate private and governmental sources available to assist consumers in addressing their debt-related issues.

In this course, you have the opportunity to explore both the technical and social aspects of project management through experiential learning and hands-on activities. By participating in practical exercises and group projects, you will develop a strong set of technical and managerial skills required to successfully manage a project from start to finish. Learn the essential elements of project management, including planning, organizing, executing, and monitoring a project. Additionally, learn how to effectively communicate with team members, clients, and stakeholders to ensure that the project runs smoothly and meets its objectives. By the end of the course, you will have developed a comprehensive understanding of project management principles, as well as the practical skills and knowledge needed to excel in a project management role.

What You Will Learn:

  • Understand that project management requires a balance between technical and sociocultural aspects.
  • Project managers must understand their organization’s strategy to ensure project success.
  • Different project management structures have unique strengths and weaknesses that need to be identified.
  • Establishing project priorities in terms of cost, time, and performance is critical for successful project outcomes.

Effective communication skills are more important than ever in today’s fast-paced and highly competitive business world. Whether you are presenting in person or via the web, how you speak and present yourself can make all the difference in winning over potential clients.

This course is designed to help students become effective communicators in a business setting. Students learn to create a compelling presentation including visual aids and how to prepare, act, and answer questions while delivering their presentation.

The course covers the principles of effective presentation design, including the use of visual aids such as slides, images, and videos, and the importance of creating a clear and engaging narrative that captures your audience’s attention. Students also learn to prepare for their presentation, including techniques for managing nerves, rehearsing, and dealing with unexpected challenges.

The course also focuses on the importance of effective delivery, including techniques for projecting confidence, engaging with the audience, and using body language and vocal tone to enhance the message. Students will also learn how to handle questions from the audience and address any concerns or objections that may arise.

What You Will Learn:

  • Identify different ways of communicating and the barriers to effective communication.
  • Recognize that body language is a useful tool to engage an audience.
  • Identify strategies and techniques for giving an effective presentation.

This course is designed to provide you with the necessary skills and knowledge to excel in a career in business management. Through a combination of theoretical concepts and practical application, you will learn the key supervisory skills required to effectively manage teams and drive business success.

A wide range of topics are discussed, all essential for any aspiring manager. These include conflict management, motivation techniques, onboarding strategies, and the costs and benefits of employee training. These are explored in depth, allowing students to develop a thorough understanding of each concept and its real-world application.

In addition to these fundamental skills, you will also delve into the impact of technology and social media on recruiting and reference checks. With the rapid advancement of technology and the widespread use of social media, managers must stay up to date with the latest tools and trends. Gain insights into how technology and social media can be leveraged to improve recruitment and reference checks, as well as the potential risks and pitfalls to be aware of.

What You Will Learn:

  • What a supervisor does: oversee, assign, give feedback, set goals, and create a good work environment.
  • Good traits for leadership: emotional understanding, self-awareness, and adaptability.
  • Good teamwork: good communication, conflict resolution, motivation, and support.
  • Ethical behaviour: honesty, fairness, privacy, avoiding conflicts of interest, and following the law.

The course aims to equip individuals with the necessary skills and knowledge to communicate effectively in today’s fast-paced work environment. It covers a range of topics essential for successful communication, including written communication skills, verbal communication techniques, and effective ways to handle specific workplace communication situations.

Participants learn to express themselves clearly, concisely and persuasively in writing, such as in emails, reports, and memos. They also discover the art of active listening and effective verbal communication to ensure messages are received and understood accurately. Additionally, the course covers strategies for addressing communication barriers, conflict resolution, and negotiating skills in the workplace.

Furthermore, the course also provides insight into designing effective business presentations that convey ideas, persuade audiences, and achieve desired outcomes. Participants will learn to craft compelling visual aids, engage the audience through storytelling, and tailor the message to different audiences.

What You Will Learn:

  • The factors that impact an organization’s communication levels and methods.
  • The four principles of document design, and how they contribute to creating effective documents.
  • How can you craft direct, organized, and positive responses to inquiries?
  • Strategies for crafting compelling sales messages that utilize visual elements, persuasive appeals, and effective calls to action.

In this course, learn effective sales techniques for acquiring new customers and keeping existing ones. The course covers many topics, including customer service, problem-solving techniques, and analyzing and responding to customer behaviour.

You will be introduced to various techniques for securing sales, maintaining customer accounts, and managing client relationships. Learn how to provide exceptional customer service and how to solve problems that may arise during the sales process. In addition, you will cover methods for analyzing customer behaviour, enabling students to identify patterns and respond accordingly.

What You Will Learn:

  • Identify different types of sales jobs and discuss their responsibilities.
  • Discuss ethical dealings among salespeople, employers, and customers.
  • Recognize the importance of the psychological factors that influence buyer behaviour.
  • Discuss the salesperson’s communication process.

Throughout this course, students will gain an understanding of how human behaviour in the workplace impacts individual and group performance. Specifically, you will learn about the key factors that influence workplace dynamics, including situational communication, cultural differences, personal biases, and workplace politics.

By studying these topics students will gain valuable insights into how to navigate complex interpersonal relationships and communicate effectively with colleagues and teams. They will also explore strategies for promoting healthy workplace communication and collaboration to achieve common goals.

In addition to covering the theoretical aspects of workplace behaviour, the course will also provide students with practical tools and techniques for applying their knowledge in real-world scenarios. By the end of the course, students will have gained a deep understanding of the importance of effective communication in the workplace and how to apply these skills to drive individual and team performance.

What you will learn:

  • Showcase the importance of acquiring objective knowledge and developing skills in the study of organizational behaviour.
  • Recognize how biases can create obstacles to social perception.
  • Define motivation and differentiate between needs theories and process theories of motivation.
  • Discuss how organizations can enhance the quality of decision-making by fostering participation.

In today’s competitive job market, having the proper set of skills is essential to stand out from the crowd and land your dream job. This course offers a hands-on approach to help students build the essential skills they need to succeed in today’s job market.

The course focuses on developing important communication skills that are essential throughout the job application process. Students will learn to plan, write, and complete strong and effective resumes that grab the attention of potential employers. They also gain insight into navigating the job market to find the right job opportunities that align with their skills, interests, and career goals.

Additionally, the course covers important presentation skills that can help students stand out above other candidates during the interview process. Students learn to present themselves confidently, engage with interviewers, and effectively communicate their strengths and qualifications.

Throughout the course, students will have the opportunity to put their newly acquired skills into practice through various exercises and assignments while receiving feedback from their instructor to help them further refine their skills.

By the end of the course, students will develop the essential communication skills needed to thrive in today’s job market and be well-equipped to take on any job application process with confidence.

What You Will Learn:

  • Creating a strong resume and LinkedIn profile.
  • The AIDA (Awareness, Interest, Desire, and Action) approach to cover letters.
  • The sequence of job interviews.
  • Preparation for a job interview.

Program Objectives

The objective of this Diploma program is to prepare students with the skills and knowledge necessary to lead successful businesses in a constantly evolving global economy. Students will develop critical thinking, problem-solving, and decision-making skills, as well as expertise in areas such as leadership, communication, financial management, human resources, marketing, and strategic planning. By working on case studies and real-world projects, students gain practical experience in managing employees, developing marketing strategies, and implementing sustainable business practices. Upon graduation, students are prepared to take on leadership roles in various industries and drive organizational success in a competitive business environment.


All diploma courses have different grading systems. For most, it is a combination of homework, assignments, quizzes and exams.  Some course grading is 100% based on assignments or exams. 

  • Homework and Assignments – 30%
  • Review Quizzes – 30%
    These will test your comprehension of course materials following each section of the course.
  • Knowledge Assessments – 40%
    An overall assessment of the course material, may consist of one or more exams.
Average Duration

38 weeks at 20 hours per week.


All courses are taught in English.

Global Applications

Apply your new knowledge and skills around the World.

Textbook Included

World-class textbooks are available with no extra cost.

Transfer Credits

Module and MicroDiploma credits you have completed can be put towards a Diploma.

Program Textbooks

Below is a selection of textbooks students will use when taking this course. Our textbooks are painstakingly selected for their industry-standard content and authors who are considered leaders in their respective fields. 

Marketing: The Core textbook cover.

Marketing: The Core

Now in its sixth edition, Marketing: The Core is designed to get students interested in the subject of marketing. The textbook reflects the new marketing reality with elements that are designed to engage the reader. Written by a team of experts in the field, this textbook utilizes colourful illustrations to emphasize key learning points and theories.


Roger A. Kerin: A professor at Southern Methodist University in Dallas, TX, Kerin has authored several books and articles on marketing and is a member of the Board of Governors of the Academy of Marketing Sciences.

Steven W. Hartley: Professor of Marketing at the Daniels College of Business at the University of Denver, Hartley is an active consultant for serval US businesses and professional organizations.

Arsenio Bonifacio: Teacher at the University of Guelph’s Lang School of Business, he is also an executive at one of Ontario’s largest credit unions.

Donna Dumont: An Associate Professor of Marketing at Calgary’s Mount Royal University, she has worked in the public sector with Campbell’s Soup, Kraft General Foods and Pillsbury Canada Ltd.

Carol Bureau: Professor of Marketing at the Pilon School of Business at Sheridan College, Bureau has held senior positions in sales and marketing in the pharmaceutical industry and is an active consultant.

ABCs of Relationship Selling Through Service

This text trains the readers on a specific, yet generic, step-by-step selling process that is universal in nature. This edition presents a sales process or system in a logical sequence, more than any other text in the market: from planning and the approach to closing and follow-up for exceptional customer service. The goal of this text has always been to demonstrate to students the order of steps within the selling process; provide numerous examples of what should be in each step; and how the steps within the selling process interact with one another. This market-leading text brings a comfortable and familiar approach to the Selling discipline.


Charles M. Futrell: Professor of marketing at Texas A&M University in College Station, Texas, Dr. Futrell is a former salesperson turned professor. Before beginning his academic career, he worked in sales and marketing capacities for eight years with the Colgate Company, the Upjohn Company, and Ayerst Laboratories. His research in personal selling, sales management, research methodology, and marketing management has appeared in numerous national and international journals, such as the Journal of Marketing and the Journal of Marketing Research.

Business: A Changing World textbook cover.

Business: A Changing World

Concepts for entry-level students to understand and learn in a one-semester course. With the most up-to-date content and technology available, study the best value available in the brief Introductory Business market today. Study an unrivalled mixture of topical depth, current content and student-focused design and education. Get a real-world, skill-building, decision-focused framework in a compact and user-friendly format with the opportunity to cover all key business concepts in a single semester.


O.C. Ferrell: The Director of the Center for Ethical Organizational Cultures at Auburn University who has been on staff at several universities and academic councils. He has been published in several journals including the Wall Street Journal and the Journal of Public Policy and Marketing.

Take advantage of an increasing job market in Canada and over the world

Take advantage of an increasing job market inside and outside your country.


Job Postings

₹10.7 LPA

Average salary

Job Opportunities

General Manager
Business Development Manager
Operations Manager
Sales Manager
Project Manager
Marketing Manager
23 LPA
6.5 LPA
7.7 LPA
6.5 LPA
12 LPA
8.5 LPA


These statistics are from
and from February, 2023 and may
not represent current employment numbers.


Job Postings

₱ 940,000*

Average salary

Job Opportunities

General Manager
Business Development Manager
Operations Manager
Sales Manager
Project Manager
Marketing Manager
₱ 1,808,000
₱ 720,000
₱ 740,000
₱ 632,000
₱ 1,000,000
₱ 745,000


These statistics are from
from February, 2023 and may not represent
current employment numbers.


Job Postings

$80,000 CAD*

Average salary

Job Opportunities

General Manager
Business Development Manager
Operations Manager
Sales Manager
Project Manager
Marketing Manager


These statistics are from
from February, 2023 and may not represent
current employment numbers.

Build Job-ready Skills To Succeed in Canada

Take advantage of an increasing job market in Canada.


Job Postings

$80,000 CAD*

Average salary

Job Opportunities

General Manager
Business Development Manager
Operations Manager
Sales Manager
Project Manager
Marketing Manager


These statistics are from from February, 2023 and may not represent current employment numbers.

Skills You Will Gain

  • OS Installation

  • Troubleshooting

  • Hardware Assembly

  • Hardware Disassembly

  • PC Setup

  • Network Set Up

  • Cybersecurity

Enroll Now To Start Today

Business Administration Management Diploma


All Taxes and Fees Included

Exclusive Benefits of a Canada North College Diploma

Affordability: Compared to other Canadian online and in-person colleges, we offer the same high-quality education at lower prices.

Top Learning Materials: We use the best textbooks and learning platforms available, written and recognized by industry experts.

Industry-experienced Instructors: Our faculty members come from the course industry and are up to date on the latest trends and techniques.

World-Class Skills: Canadian post-secondary education is recognized the world over for its excellence in preparing students to enter the global job market.

Cost Effective: Because we are online, there is no need to obtain a student visa or incur the financial or emotional costs associated with relocating to Canada for your studies.

Career-Focused Knowledge: Graduate prepared to enter the job market that corresponds to your field of study and ready to meet employer needs.


Enrolling in a NeoCanada Diploma, MicroDiploma or Module course is easy. Simply follow these steps:

Step 1: Choose your program

For this, you can use the search tool on the top or access the program list in the main menu.

When finding a program that you want to enroll in, click on the “Learn more” button. This will take you to the course description page.

Step 2: Click the “Enroll Now” button

Once you have chosen your program, you will find the red ‘Enroll Now’ button at the top and bottom of the page. Clicking this button will take you to the payment page.

Step 3: Check out

Now, all that is left is for you to fill in your personal and payment information and click on “Place Order”.

Once submitted and your payment is confirmed, you will get confirmation of your transaction, and you can begin your course.

View the steps to enroll here.

Everything depends on your experience, location, industry, and the job market itself. According to Indeed, a Sales Manager can negotiate $83,182 (CAD) on average, while a Corporate Supervisor can make around $87,571.

All commerce programs are highly sought-after credentials because so many jobs require business skills. Most companies have a core of management, human resources, marketing, finance, and accounting personnel. With a Business Management Diploma, you’ll learn skills that will help you obtain a leadership position.

Online learning is user-centric. Students can study at their own pace, repeat assessments, and take breaks when needed. This helps students to balance their work, education, and family without feeling overwhelmed.

Online learning is accessible. Students only need a space to work with a connection to the internet. Anyone can turn their home into a classroom with Online Learning!

Online learning costs less. NeoCanada doesn’t have classrooms, so we can charge less for the exact same learning materials that are used in Canadian Colleges and Universities. Students also save money because they don’t have to pay for transportation between the classroom and their residences.

‘Four in five Canadian post-secondary students feel the COVID-19 pandemic has fundamentally changed their expectations of a higher education experience and want a tertiary education that matches their digital lifestyle, finds new poll research by KPMG in Canada.’

Absolutely! NeoCanada is always open; you can access your course materials in the morning, afternoon, or nighttime. This helps you schedule your learning in ways that work best for you, ensuring that you have the time to complete your studies.

Canada is known for its educational excellence. This is why Canada is one of the top education destinations in the world, with over 620,000 international students enrolled.

Canadian education is recognized and highly valued around the world; employers know that it’s an accomplishment to receive a credential from a Canadian Institution.

Graduates from Canadian post-secondary institutions have higher employability rates, making them more competitive in the job market both domestically and globally.

Diplomas focus on a distinct discipline and are intended to give students a practical education to develop greater knowledge. Graduates of Diploma Programs have proven themselves to be capable individuals and are highly valuable to employers.

  • Diplomas are comprised of 4-7 MicroDiplomas

MicroDiplomas are a section of a Diploma. They are intended for students who want to upgrade their skills or get a comprehensive education in a new subject.

  • MicroDiplomas are comprised of 2-4 courses.

Modules provide students with knowledge of a single subject and are an excellent way for students to try out online education and learn something new.

You get all the benefits of a Canadian education without the travel, lodging, or time spent away from home that traditional in-person Canadian schools incur on foreign learners. You can remain in your country with your friends, family, and support networks without interrupting your current job or lifestyle. 

NeoCanada provides educational services designed to assist students in improving their qualifications and credentials for potential immigration to Canada. Our courses are designed to educate and equip you with the necessary skills and knowledge to find employment once you arrive in Canada, but we do not guarantee any specific immigration outcomes.

NeoCanada is not an immigration consulting firm or an immigration service provider. We do not provide legal advice, immigration advice, or assistance in the immigration application process. Our services are solely focused on education and skill enhancement.

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