Business Administration Management Diploma

This course is designed to smoothly transition students into post-secondary education and maximize their career path preparation for the workforce. Learn about various learning styles, effective goal-setting strategies, note-taking techniques, and testing methods to excel in your academic and professional endeavours. This program is designed to equip you with essential skills to enhance your learning experience and succeed in your chosen career path.

What you will learn:

• Identify traits of a successful master’s student.
• Develop a growth mindset and goal-setting techniques.
• Explain the advantages of notetaking during reading.
• Outline effective test preparation strategies.

Microsoft’s signature email platform, Outlook is the most common email platform and can be found in offices around the world. This program teaches some of the most common and most used functions of Outlook, ones used daily in an office environment. Students learn to use the program’s file management system, and how to edit text, format and print files received as part of incoming mail.

What will you learn:

• Setting up new email accounts.
• Assigning categories to tag, label and group messages.
• Use tracking options for messages.
• Set up automatic replies.

Having a working knowledge of the most widely used word-processing platform in the world is essential for a business setting. Whether you’re using Windows or Macintosh computers, this course teaches you how to format and manipulate Word documents through practical, hands-on training. You’ll gain the skills you need to navigate this program with ease and confidence.

What will you learn:

• Inserting page numbers, reusable building blocks and hyperlinks.
• How to use researcher and clipboard.
• Using field documents.
• Recording, saving, editing and running macro automated tasks.

Learn by doing while employing skill-based simulations to learn the intricacies of creating a functional spreadsheet using Microsoft Excel. Hands-on situations build a working understanding of the platform’s complexity while teaching its core features. Input and format data then create the formulas to shape that data into usable information. Using your data, you can then create a variety of different charts and graphs to best illustrate your findings. Like Word and Outlook, knowing how to use Excel is vital to securing a position in an office environment.

What will you learn:

• Calculate totals using the quick analysis tool.
• Build, edit and run queries.
• Filter and sort data using auto fillers and slicers.
• Adding, changing and forecasting values using Trendlines.

This course is designed to equip students with the necessary skills to effectively utilize PowerPoint in the workplace environment. Students learn the skills and knowledge necessary to create and deliver professional, high-quality presentations that effectively communicate their ideas and messages to their intended audience. These skills are essential for success in a wide range of careers and industries, making this course a valuable investment in any student’s professional development.

What will you learn:

• Adding slides to presentations.
• Applying and modifying animations.
• Working with the slide master.
• Optimizing media files.
• Encrypting a presentation with a password.

In this course, students will delve into the latest business methods that are indispensable for accomplishing goal-oriented outcomes in a workplace setting. This course covers many vital topics such as efficient project management, fostering robust business networks, implementing marketplace business practices, and coordinating daily workplace procedures.

Throughout the program, students will acquire a comprehensive understanding of successful project management strategies and develop the essential skills required for building and nurturing professional relationships through networking. Furthermore, they will explore diverse business practices that are prevalent in the marketplace and learn how to integrate them to enhance their daily workplace procedures.

Upon completion of the course, students will gain valuable insights into modern business functions and practical skills that they can apply in their careers. They will be equipped to deliver positive results and achieve success in today’s fiercely competitive business environment.

What will you learn:

Define the basic business concepts such as business, product and profit.

Assess and understand the economic, legal, political, social, cultural and technological barriers associated with international business.

The advantages and disadvantages of a sole proprietorship.

Evaluate the demographic, technological and economic obstacles that small businesses face today and in the future.

This course provides students with a solid foundation in fundamental English language skills that are essential for achieving significant success in today’s dynamic business world. Throughout, students have the opportunity to explore and gain a deeper understanding of various syntax, grammar, and spelling mistakes that can prove to be crucial in setting them apart from other job candidates.

In addition, there is a focus on hands-on training, enabling students to develop practical editing skills for business documents. Students have the chance to hone their proficiency by using standardized proofreading marks that are widely accepted in the industry. The ultimate goal is to equip students with the necessary skills and knowledge to secure a fulfilling career in their respective fields.

What You Will Learn:

• Demonstrate proficiency in proofreading techniques to refine documents.
• Acquire an understanding of the principles of on-screen proofreading and apply them effectively.
• Implement standard abbreviation rules appropriately to enhance clarity and readability in writing.
• Identify and correct errors in pronoun-antecedent agreement to improve the coherence of written communication.

This course equips students with the necessary skills to deliver persuasive and professional oral presentations using appropriate speaking techniques. Throughout the program, students learn valuable strategies for planning, executing, and following up on presentations. Additionally, students learn to develop visually appealing aids to enhance the effectiveness of their presentations.

What You Will Learn:

• Distinguish between various forms of communication.
• Identify obstacles that hinder effective communication.
• Acknowledge the significance of body language as a valuable tool for engaging an audience.
• Identify and implement proven strategies and techniques for delivering a compelling presentation.

This course provides students with an in-depth analysis of the critical role that human resource management plays in the Canadian business landscape. The curriculum covers a range of theoretical frameworks and practical applications, enabling students to gain a comprehensive understanding of proper human resource management. Throughout the program, you will have the opportunity to engage with the material in an interactive and stimulating manner. Designed to encourage critical thinking and reflection, the purpose is to adequately equip you with the knowledge and skills required to excel when it comes to human resource issues. By the end of the course, students will have developed a deep appreciation of the importance of human resource management in enhancing organizational effectiveness and efficiency.

What You Will Learn:

• Provide an overview of the core competencies, career paths, professional accreditation, and ethical considerations in human resource management.
• Recognize the various requirements and implications associated with workplace health and safety.
• Highlight the significance of effective recruitment and describe proven approaches for attracting and retaining top talent.
• Identify and evaluate the essential components and legal requirements of the selection process for human resource management.

This course equips students with practical knowledge and comprehensive coverage of personal financial planning theories. Get an understanding of topics related to personal financial planning, including money management, tax planning, consumer credit, housing and other consumer decisions, legal protection, and insurance. Upon completion, you will have the necessary skills and expertise to apply these theories in real-world scenarios. Explore and engage with these topics in a practical and meaningful way through a combination of interactive learning experiences, case studies, and hands-on exercises. Grasp the nuances of personal financial planning and apply them effectively in your personal and professional lives.

What You Will Learn:

• Conduct an in-depth analysis of the process involved in making informed and effective personal financial decisions.
• Identify and evaluate the relationships that exist between various financial documents and money management activities.
• Compare and contrast the costs and benefits associated with different savings plans, enabling individuals to make informed choices based on their unique financial circumstances.
• Evaluate private and governmental sources available to assist consumers in addressing their debt-related issues.

In this course, you have the opportunity to explore both the technical and social aspects of project management through experiential learning and hands-on activities. By participating in practical exercises and group projects, you will develop a strong set of technical and managerial skills required to successfully manage a project from start to finish. Learn the essential elements of project management, including planning, organizing, executing, and monitoring a project. Additionally, learn how to effectively communicate with team members, clients, and stakeholders to ensure that the project runs smoothly and meets its objectives. By the end of the course, you will have developed a comprehensive understanding of project management principles, as well as the practical skills and knowledge needed to excel in a project management role.

What You Will Learn:

• Understand that project management requires a balance between technical and sociocultural aspects.
• Project managers must understand their organization’s strategy to ensure project success.
• Different project management structures have unique strengths and weaknesses that need to be identified.
• Establishing project priorities in terms of cost, time, and performance is critical for successful project outcomes.

Effective communication skills are more important than ever in today’s fast-paced and highly competitive business world. Whether you are presenting in person or via the web, how you speak and present yourself can make all the difference in winning over potential clients.

This course is designed to help students become effective communicators in a business setting. Students learn to create a compelling presentation including visual aids and how to prepare, act, and answer questions while delivering their presentation.

The course covers the principles of effective presentation design, including the use of visual aids such as slides, images, and videos, and the importance of creating a clear and engaging narrative that captures your audience’s attention. Students also learn to prepare for their presentation, including techniques for managing nerves, rehearsing, and dealing with unexpected challenges.

The course also focuses on the importance of effective delivery, including techniques for projecting confidence, engaging with the audience, and using body language and vocal tone to enhance the message. Students will also learn how to handle questions from the audience and address any concerns or objections that may arise.

What You Will Learn:

• Identify different ways of communicating and the barriers to effective communication.
• Recognize that body language is a useful tool to engage an audience.
• Identify strategies and techniques for giving an effective presentation.

This course is designed to provide you with the necessary skills and knowledge to excel in a career in business management. Through a combination of theoretical concepts and practical application, you will learn the key supervisory skills required to effectively manage teams and drive business success.

A wide range of topics are discussed, all essential for any aspiring manager. These include conflict management, motivation techniques, onboarding strategies, and the costs and benefits of employee training. These are explored in depth, allowing students to develop a thorough understanding of each concept and its real-world application.

In addition to these fundamental skills, you will also delve into the impact of technology and social media on recruiting and reference checks. With the rapid advancement of technology and the widespread use of social media, managers must stay up to date with the latest tools and trends. Gain insights into how technology and social media can be leveraged to improve recruitment and reference checks, as well as the potential risks and pitfalls to be aware of.

What You Will Learn:

• What a supervisor does: oversee, assign, give feedback, set goals, and create a good work environment.
• Good traits for leadership: emotional understanding, self-awareness, and adaptability.
• Good teamwork: good communication, conflict resolution, motivation, and support.
• Ethical behaviour: honesty, fairness, privacy, avoiding conflicts of interest, and following the law.

The course aims to equip individuals with the necessary skills and knowledge to communicate effectively in today’s fast-paced work environment. It covers a range of topics essential for successful communication, including written communication skills, verbal communication techniques, and effective ways to handle specific workplace communication situations.

Participants learn to express themselves clearly, concisely and persuasively in writing, such as in emails, reports, and memos. They also discover the art of active listening and effective verbal communication to ensure messages are received and understood accurately. Additionally, the course covers strategies for addressing communication barriers, conflict resolution, and negotiating skills in the workplace.

Furthermore, the course also provides insight into designing effective business presentations that convey ideas, persuade audiences, and achieve desired outcomes. Participants will learn to craft compelling visual aids, engage the audience through storytelling, and tailor the message to different audiences.

What You Will Learn:

• The factors that impact an organization’s communication levels and methods.
• The four principles of document design, and how they contribute to creating effective documents.
• How can you craft direct, organized, and positive responses to inquiries?
• Strategies for crafting compelling sales messages that utilize visual elements, persuasive appeals, and effective calls to action.

In this course, learn effective sales techniques for acquiring new customers and keeping existing ones. The course covers many topics, including customer service, problem-solving techniques, and analyzing and responding to customer behaviour.

You will be introduced to various techniques for securing sales, maintaining customer accounts, and managing client relationships. Learn how to provide exceptional customer service and how to solve problems that may arise during the sales process. In addition, you will cover methods for analyzing customer behaviour, enabling students to identify patterns and respond accordingly.

What You Will Learn:

• Identify different types of sales jobs and discuss their responsibilities.
• Discuss ethical dealings among salespeople, employers, and customers.
• Recognize the importance of the psychological factors that influence buyer behaviour.
• Discuss the salesperson’s communication process.

Throughout this course, students will gain an understanding of how human behaviour in the workplace impacts individual and group performance. Specifically, you will learn about the key factors that influence workplace dynamics, including situational communication, cultural differences, personal biases, and workplace politics.

By studying these topics students will gain valuable insights into how to navigate complex interpersonal relationships and communicate effectively with colleagues and teams. They will also explore strategies for promoting healthy workplace communication and collaboration to achieve common goals.

In addition to covering the theoretical aspects of workplace behaviour, the course will also provide students with practical tools and techniques for applying their knowledge in real-world scenarios. By the end of the course, students will have gained a deep understanding of the importance of effective communication in the workplace and how to apply these skills to drive individual and team performance.

What you will learn:

• Showcase the importance of acquiring objective knowledge and developing skills in the study of organizational behaviour.
• Recognize how biases can create obstacles to social perception.
• Define motivation and differentiate between needs theories and process theories of motivation.
• Discuss how organizations can enhance the quality of decision-making by fostering participation.

In today’s competitive job market, having the proper set of skills is essential to stand out from the crowd and land your dream job. This course offers a hands-on approach to help students build the essential skills they need to succeed in today’s job market.

The course focuses on developing important communication skills that are essential throughout the job application process. Students will learn to plan, write, and complete strong and effective resumes that grab the attention of potential employers. They also gain insight into navigating the job market to find the right job opportunities that align with their skills, interests, and career goals.

Additionally, the course covers important presentation skills that can help students stand out above other candidates during the interview process. Students learn to present themselves confidently, engage with interviewers, and effectively communicate their strengths and qualifications.

Throughout the course, students will have the opportunity to put their newly acquired skills into practice through various exercises and assignments while receiving feedback from their instructor to help them further refine their skills.

By the end of the course, students will develop the essential communication skills needed to thrive in today’s job market and be well-equipped to take on any job application process with confidence.

What You Will Learn:

• Creating a strong resume and LinkedIn profile.
• The AIDA (Awareness, Interest, Desire, and Action) approach to cover letters.
• The sequence of job interviews.
• Preparation for a job interview.