About This Program

Learn the valuable employment skills needed by today’s medical office assistants with this challenging but rewarding course that will allow you to work in many types of healthcare settings. Discover the important roles medical assistants play in the day-to-day functions of a medical clinic or hospital. Gain a professional understanding of the legal and ethical issues assistants face daily, the procedures for creating and storing medical records and documentation and the importance of clear written communication in this fast-paced and vitally important career.

Administrative skills and clinical medical assistance are the focus of this course designed to prepare you for a career as a medical assistant. You will learn the importance and procedures around infection control, safety and patient reception, how to measure and monitor a patient’s vital signs and reception communication procedures.

Work in a hospital environment by learning the procedures and requirements of a medical unit clerk. You will be required to transcribe physician’s orders, register incoming patients, maintain patient charts and schedule patients for testing and medical procedures such as surgery.

Develop the skills necessary to prepare, review and submit medical bills with this important administrative skill that is vital to the medical profession. Using practical, hands-on training, students will learn to compile and store electronic medical records using the same Electronic Medical Records (EMR) software found in today’s healthcare environment.

What will you learn:

  • The duties and responsibilities of a medical office assistant.
  • Healthcare trends and their relationship to medical assisting practices.
  • The difference between laws and ethics.
  • The steps involved in selecting new and upgrading office equipment.
  • Understanding the cycle of infection and how to break it.
  • How to sterilize surgical and clinic equipment.
  • The components of a medical safety plan.
  • The design and layout of an examination room.
  • How to implement medical orders.
  • An understanding of common abbreviations.
  • The Standard Practice for Referrals (SPSA).
  • Requirements for a provider to accept a referral for consultation.
  • The rules surrounding scheduling appointments.
  • How to navigate the MedAccess platform and book appointments.
  • Recognize the various booking codes.


All MicroDiploma courses have different grading systems. For most, it is a combination of homework, assignments, quizzes and exams. Some course grading is 100% based on assignments or exams. An example of the breakdown is listed below.

  • Homework and Lab Assignments – 40%
  • Review Quizzes – 30%
    These will test your comprehension of course materials following each section of the course.
  • Knowledge Assessments – 30%
    An overall assessment of the course material, may consist of one or more exams.
Average Duration

11 weeks at 20 hours per week.


All courses are taught in English.

Global Applications

Apply your new knowledge and skills around the World.

Textbook Included

World-class textbooks are available with no extra cost.

Transfer Credits

Module credits you have completed can be put towards a MicroDiploma. Earn MicroDiploma credits to put towards a Diploma.

Program Textbooks

Medical Assisting textbook cover.

Medical Assisting: Administrative and Clinical Procedures with Anatomy and Physiology

A medical assistant handles many tasks and duties on the job. With this textbook, students are presented with all the skills needed to be a successful medical assistant. The textbook has been revamped with up-to-date comprehensive material and new chapters for the medical assistant student focused on understanding and mastering the medical assistant’s role. Students are acquainted with all aspects of the medical assisting profession including newly added exercises, videos, and simulations offering a robust learning experience.


Kathryn Booth: A registered nurse (RN) with a master’s degree in education as well as certifications in phlebotomy, pharmacy tech, and medical assisting. She is an author, educator, and consultant for Total Care Programming, Inc. She has over 30 years of teaching, nursing, and healthcare experience that spans five states. She serves on the AMT Examinations, Qualifications, and Standards committee, as well as the advisory board for two educational institutions.

Leesa Whicker:  A Certified Medical Assistant with a BA in art with a concentration in art history. She is an educator with more than 20 years of experience in the classroom. With 35 years of experience in the healthcare field as a medical assistant, a research specialist in molecular pathogenesis and infectious disease, and a medical assisting program director and instructor, she brings a broad background of knowledge and experience to the classroom.

Terri Wyman: Wyman has over 35 years of experience in the healthcare field, first as a CMA specializing in hematology/oncology and homecare and then in the medical billing and coding field. Currently, she is the financial applications analyst at Baystate Wing Hospital, where her love of teaching continues in the hospital setting.

Medical Billing 101 textbook cover.

Medical Billing 101, Second Edition

Learn the basics of physician-based medical billing with Medical Billing 101. Clear and practical guidelines introduce you to the job responsibilities and basic processes in the medical billing world. Case studies and software tools like SimClaim™ CMS-1500 software offer you practice on actual forms to build confidence and understanding of the reimbursement process. This easy-to-use guide starts you off on the right path as you begin your journey to becoming a medical billing professional.


Crystal Clack: With over twenty years experience in the medical and health information management field. As front office staff, Clack worked in a student health center, as a scheduler, clerk and coder in high-volume practices and hospitals. More recently, Clack has worked as a Health Information Management Director and a Coding and Charge Capture Manager where she partnered closely with coding, billing, and revenue cycle processes.

Build Job-ready Skills To Succeed in Canada

Take advantage of an increasing job market in Canada.


Job Postings

$45,600 CAD*

Average salary

Job Opportunities

Medical Receptionist
Medical Transcriptionist
Medical Coder
Medical Billing Specialist
Medical Records Clerk
Medical Assistant
$38,000 CAD
$48,500 CAD
$54,500 CAD
$47,000 CAD
$43,500 CAD
$42,500 CND


These statistics are from naukri.com from February, 2023 and may not represent current employment numbers.

Skills You Will Gain

  • Writing

  • Computer skills

  • Filing

  • Communication

  • Organization

  • Telephone Proficiency

  • Bookkeeping

  • Medical Administration

  • First Aid

  • Infection Control.


Enrolling in a NeoCanada Diploma, MicroDiploma or Module course is easy. Simply follow these steps:

Step 1: Choose your program

For this, you can use the search tool on the top or access the program list in the main menu.

When you have found the listed programs that matches your expectations, click on the “Learn more” button. This will take you to the course description page.

Step 2: Click the “Enroll Now” button

Once you have chosen your program, you will find the red ‘Enroll Now’ button at the top and bottom of the page. Clicking this button will take you to the payment page.

Step 3: Check out

Now, all that is left is for you to fill in your personal and payment information and click on “Place Order”.

Once submitted and your payment is confirmed, you will get confirmation of your transaction, and you can begin your course.

View the steps to enroll here.

Everything depends on your experience, location, industry, and the job market itself. According to data from the U.S. Bureau of Labor Statistics and PayScale:

The average salary for a Medical Office Manager in the United States is around $55,000 per year.

The average salary for a Medical Billing and Coding Specialist in the United States is around $44,000 per year.

The average salary for a Health Information Manager in the United States is around $72,000 per year.

The job market for Medical Office Administration careers is expected to remain strong, with opportunities available in a variety of healthcare settings such as hospitals, clinics, and private practices.

According to the U.S. Bureau of Labor Statistics, employment of medical and health services managers (which includes Medical Office Managers and Health Information Managers) is projected to grow 18 percent from 2020 to 2030, much faster than the average for all occupations.

Online learning is user-centric. Students can study at their own pace, repeat assessments, and take breaks when needed. This helps students to balance their work, education, and family without feeling overwhelmed.

Online learning is accessible. Students only need a space to work with a connection to the internet. Anyone can turn their home into a classroom with Online Learning!

Online learning costs less. NeoCanada doesn’t have classrooms, so we can charge less for the exact same learning materials that are used in Canadian Colleges and Universities. Students also save money because they don’t have to pay for transportation between the classroom and their residences.

‘Four in five Canadian post-secondary students feel the COVID-19 pandemic has fundamentally changed their expectations of a higher education experience and want a tertiary education that matches their digital lifestyle, finds new poll research by KPMG in Canada.’

Absolutely! NeoCanada is always open; you can access your course materials in the morning, afternoon, or nighttime. This helps you schedule your learning in ways that work best for you, ensuring that you have the time to complete your studies.

Canada is known for its educational excellence. This is why Canada is one of the top education destinations in the world, with over 620,000 international students enrolled.

Canadian education is recognized and highly valued around the world; employers know that it’s an accomplishment to receive a credential from a Canadian Institution.

Graduates from Canadian post-secondary institutions have higher employability rates, making them more competitive in the job market both domestically and globally.

Diplomas focus on a distinct discipline and are intended to give students a practical education to develop greater knowledge. Graduates of Diploma Programs have proven themselves to be capable individuals and are highly valuable to employers.

  • Diplomas are comprised of 4-7 MicroDiplomas

MicroDiplomas are a section of a Diploma. They are intended for students who want to upgrade their skills or get a comprehensive education in a new subject.

  • MicroDiplomas are comprised of 2-4 courses.

Modules provide students with knowledge of a single subject and are an excellent way for students to try out online education and learn something new.

You get all the benefits of a Canadian education without the travel, lodging, or time spent away from home that traditional in-person Canadian schools incur on foreign learners. You can remain in your country with your friends, family, and support networks without interrupting your current job or lifestyle. 

NeoCanada provides educational services designed to assist students in improving their qualifications and credentials for potential immigration to Canada. Our courses are designed to educate and equip you with the necessary skills and knowledge to find employment once you arrive in Canada, but we do not guarantee any specific immigration outcomes.

NeoCanada is not an immigration consulting firm or an immigration service provider. We do not provide legal advice, immigration advice, or assistance in the immigration application process. Our services are solely focused on education and skill enhancement.

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