Front Office Management Module
About This Program
Throughout this course, students will acquire the necessary knowledge to effectively coordinate, execute, and assess front office operations essential for success in the hotel industry. The training will encompass guest service significance and various front office management technical components.
What You Will Learn
- Evaluate the Property Management Systems
- Explain the Role of the Sales Department in Reservations
- Describe the Registration Process
- Review Accounting Fundamentals
Our Front Office Management online module course is designed to provide participants with the necessary skills to excel in hospitality front desk operations. Through this program, participants will gain mastery in guest relations, reservation management, and customer service techniques, while also enhancing their revenue management skills. Upon completion, participants will be well-equipped to pursue career opportunities in front office management roles within the hospitality industry.
60% Quizzes – These will test your comprehension of the course material.
40% Knowledge Assessments – One for each week of the course.
This course is part of:
3 weeks at 20 hours per week.
All courses are taught in English.
Apply your new knowledge and skills around the World.
World-class textbooks are available with no extra cost.
Module credits can be put towards a future Diploma program.
Managing Front Office Operations
Managing Front Office Operations provides an overview of a hotel’s front office and its role in creating memorable guest experiences. Readers learn how the front office interacts with other departments, strategies to help keep the hotel profitable, and how e-commerce and social networking affect front office operations.
The tenth edition includes sections on the impact of technology on hotel operations, including social media, mobile services, device connectivity, mobile payments, and the Internet of Things. There is a discussion of key cards and keyless entry technology. The section on income statements reflects the most recent edition of the Uniform System of Accounts for the Lodging Industry.
Michael L. Kasavana: A professor at Michigan State University, who continues his research into the current and near-future developments of electronic commerce, information technology, and transaction processing methodology relative to the hospitality industry. Dr. Kasavana has authored or co-authored six books and many academic and industry journal articles. In addition, he has also created a series of online instructional materials and software products.
Build Job-ready Skills To Succeed Globally
Take advantage of an increasing job market inside and outside your country.
Skills You Will Gain
Enroll Now To Start Today
Front Office Management Module
All Taxes and Fees Included
Exclusive Benefits of a Sundance College Module
Recognized Canadian Education
By completing this course, you will earn recognized Canadian educational credentials in this subject. Canadian post-secondary institutions are considered some of the best and most affordable academic institutions in the world.
All Sundance College students have access to priority technical support with regards to their online learning.
Credits Transfer to all Sundance Colleges within Canada
All module credits are transferable. They may be used to complete all applicable Sundance College Diploma Programs.
Shareable Certificate upon completion
You can share your module on your LinkedIn profile, on printed resumes, CVs, or other documents.
Enrolling in a NeoCanada Diploma, MicroDiploma or Module course is easy. Simply follow these steps:
Step 1: Choose your program
For this, you can use the search tool on the top or access the program list in the main menu.
When you have found the listed programs that matches your expectations, click on the “Learn more” button. This will take you to the course description page.
Step 2: Click the “Enroll Now” button
Once you have chosen your program, you will find the red ‘Enroll Now’ button at the top and bottom of the page. Clicking this button will take you to the payment page.
Step 3: Check out
Now, all that is left is for you to fill in your personal and payment information and click on “Place Order”.
Once submitted and your payment is confirmed, you will get confirmation of your transaction, and you can begin your course.
Everything depends on your experience, location, industry, and the job market itself.
According to data from the U.S. Bureau of Labor Statistics and PayScale, the average salary for a Hotel Manager in the United States is around $55,000 per year. The average salary for an Event Planner in the United States is around $50,000 per year. The average salary for a Restaurant Manager in the United States is around $50,000 per year.
Providing guests with exceptional service on their vacations, work trips, and restaurant visits utilizes skills that are in high demand and will further increase in importance in the future. Get a leg-up on the competition with a Diploma in Hospitality Management from NeoCanada, and put your knowledge and skills into practical use wherever you are in the world.
Online learning is user-centric. Students can study at their own pace, repeat assessments, and take breaks when needed. This helps students to balance their work, education, and family without feeling overwhelmed.
Online learning is accessible. Students only need a space to work with a connection to the internet. Anyone can turn their home into a classroom with Online Learning!
Online learning costs less. NeoCanada doesn’t have classrooms, so we can charge less for the exact same learning materials that are used in Canadian Colleges and Universities. Students also save money because they don’t have to pay for transportation between the classroom and their residences.
‘Four in five Canadian post-secondary students feel the COVID-19 pandemic has fundamentally changed their expectations of a higher education experience and want a tertiary education that matches their digital lifestyle, finds new poll research by KPMG in Canada.’
Canada is known for its educational excellence. This is why Canada is one of the top education destinations in the world, with over 620,000 international students enrolled.
Canadian education is recognized and highly valued around the world; employers know that it’s an accomplishment to receive a credential from a Canadian Institution.
Graduates from Canadian post-secondary institutions have higher employability rates, making them more competitive in the job market both domestically and globally.
Diplomas focus on a distinct discipline and are intended to give students a practical education to develop greater knowledge. Graduates of Diploma Programs have proven themselves to be capable individuals and are highly valuable to employers.
- Diplomas are comprised of 4-7 MicroDiplomas
MicroDiplomas are a section of a Diploma. They are intended for students who want to upgrade their skills or get a comprehensive education in a new subject.
- MicroDiplomas are comprised of 2-4 courses.
Modules provide students with knowledge of a single subject and are an excellent way for students to try out online education and learn something new.
You get all the benefits of a Canadian education without the travel, lodging, or time spent away from home that traditional in-person Canadian schools incur on foreign learners. You can remain in your country with your friends, family, and support networks without interrupting your current job or lifestyle.
NeoCanada is not an immigration consulting firm or an immigration service provider. We do not provide legal advice, immigration advice, or assistance in the immigration application process. Our services are solely focused on education and skill enhancement.
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